Frequently Asked Questions
Find quick answers to the most common questions about our products, services, and policies. If you can't find what you're looking for, feel free to reach us at support@gatortraz.net
What types of products do you sell?
We offer a wide range of products including pillows and covers, kids, women’s and men’s fashion items, blankets, can holders, travel mugs, canvas prints, mugs, bags, phone cases, laptop cases, backpacks, accessories, and home & living items.
How do I place an order?
To place an order, browse our collections, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
Can I cancel or modify my order after it has been placed?
If you need to cancel or modify your order, please contact us as soon as possible. Once the order has been processed or shipped, we may not be able to make changes.
What shipping options do you offer?
We offer Free and other several shipping options to meet your needs, including standard and expedited shipping. Shipping times and costs will vary based on your location and the selected shipping method.
Do you ship internationally?
Yes, we offer international shipping. Please note that shipping times and costs for international orders may vary depending on the destination.
What is your return policy?
We accept returns within 30 days of the delivery date. Items must be in their original condition, unused, and with all tags attached. Please contact our customer service team to initiate a return.
How do I exchange an item?
To exchange an item, please contact our customer service team. We will guide you through the process and help you select a replacement item.
What payment methods do you accept?
We accept a variety of payment methods including credit cards, debit cards, and PayPal. All transactions are securely processed.
Is my payment information secure?
Yes, we use industry-standard encryption and security measures to protect your payment information. Your data is handled with the utmost care and confidentiality.
How can I find the right size for clothing items?
Most products include a detailed size chart to help you find the right fit. If you have any questions about sizing, please contact our customer service team for assistance. contact@gatortraz.net
Are your products environmentally friendly?
We are Eco & Vegan Gator committed to sustainability and strive to offer products that are environmentally friendly. Please check individual product descriptions for specific information about materials and manufacturing processes. BTW Agent Gardo is Vegan!
Are your products environmentally friendly?
We are Eco & Vegan Gator committed to sustainability and strive to offer products that are environmentally friendly. Please check individual product descriptions for specific information about materials and manufacturing processes. BTW Agent Gardo is Vegan!